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Kevah Groups: Cancellation Policy

We expect most group sessions to occur as originally scheduled, and we understand that occasionally a particular session need to be canceled.

If the Educator needs to cancel the session:

1. Educator will contact the group host directly to discuss cancellation. If the decision is made to cancel, please come up with a date for a make-up session.

2. Educator will send an email to the group using the group email to let all participants know that the session has been cancelled. If you do not use the @kevahgroups email, please notify Lehrhaus of the cancellation.

3. Educator will confirm the date of any make-up or rescheduled sessions with group host and will also notify Lehrhaus.

If the Group Host needs to cancel the session:

1. Group host will contact their group support coordinator at Lehrhaus to discuss cancellation. If the decision is made to cancel, please come up with a date for a make-up session.

2. In the case of an emergency or cancellation with less than 48 hours notice, the group host should contact the educator directly and also notify Lehrhaus.

3. Group host will send an email to the group using the group email to let all participants know that the session has been cancelled. If you do not use the Kevah Groups email, please notify Lehrhaus of the cancellation.

We encourage educators and group hosts to reschedule any canceled sessions. Lehrhaus does not provide refunds to participants for canceled sessions. Less that 48 hours notice of canceling may result in forfeiting the session.

Group hosts and educators, please feel free to contact kevahgroups@lehrhaus.org with any questions about this policy.